MISSED APPOINTMENTS AND CANCELLATION FEES
We consider it an honor and privilege to be of service and hope for a mutual satisfying relationship.
We do understand that there can be extenuating circumstances, however, we request that any cancellation or rescheduling of our appointment to be made at least 24 hours in advance. We value your time and hope that you value ours.
Missed appointments or appointments cancelled less than 24 hours affect us and prevent us from being able to serve others in need. Because of this we have created a cancellation and missed appointment policy outlined here: You will be charged 50% of your office visit for a missed appointment or appointments not cancelled at least 24 hours in advance of the scheduled visit. Clients with a history of missed appointments will be required to prepay for future appointments.
If you are new to our practice and are a no show or cancel within 24 hours of your first visit and wish to reschedule, full payment for the office visit will need to be made at the time of rescheduling. If your appointment is scheduled for a Monday we request that you give us notice on Friday .
Exceptions to policies will be determined on an individual basis.
We may provide reminders via email as a courtesy. You are responsible for remembering scheduled appointments. Stating that you didn’t receive a reminder or that the reminder was made after the 24 hour deadline does not make your missed or cancelled appointment an exception.
We appreciate your consideration of our time and will express the same consideration to yours.